Here are a few Top 10 Lists I've compiled.
(Note that each list is in no particular order. Number 1 isn't necessarily what I consider the best or a favorite.)
Top 10 Women in Leadership and Advocacy
This young woman is impressive beyond measure. She gets shot by the Taliban, survives and ends up advocating for women in Pakistan. Is currently studying at Oxford University. Go women!
Ellen Johnson Sirleaf
Elected female president in Africa. Need I say more?
I know she is a polarizing figure but I can't help but be impressed by how far she has gotten.
When you start with nothing and become one of the most recognized and respected women in the world, you have to admire that.
Lean in, Ladies, lean in.
Billie Jean King
Breaking barriers in sports and in life.
Fighting for our oceans her entire life.
Reminding us that we aren't so different from our primate relatives, the chimpanzees.
Murder and mayhem and mystery....and then she wrote about it.
First female CEO of a Fortune 500 company.
Top 10 Leadership Quotes/Sayings
What if I fail? Oh, but my darling, what if you fly?
Throw me to the wolves and I'll return leading the pack.
"A ship is always safe at shore but it's not what it's built for." Albert Einstein
You have been assigned this mountain to show others it can be moved.
Sometimes walking away has nothing to do with weakness and everything to do with strength. We walk away not because we want others to realize our worth and value, but because we finally realize our own.
If you are the smartest person in the room then you are in the wrong room.
"When a flower doesn't bloom you fix the environment in which it grows, not the flower." Alexander Den Heijer
"It is amazing what you can accomplish if you do not care who gets the credit." Harry S. Truman
If serving is below you leadership is beyond you.
"Train people well enough so they can leave. Treat them well enough so they don't want to." Sir Richard Branson
Top 10 Things to do to Deal With Difficult People
Nothing at all. Not the best answer and not an option I recommend, but an option nonetheless.
Involve people who are shy or quiet. Don't call on them directly in a meeting or a class but encourage them privately to speak up or to at least allow you to mention their ideas in a group setting.
Set odd deadlines for people who have a problem with deadlines. Common deadlines are Monday morning or Friday afternoon. Well, you can assume no one is working on the weekend and give a Friday deadline a push and/or assume no one is working on your project first thing on Monday so you can give the Monday deadline a push. How about Tuesday at 10:10 a.m.? Now you have to think about it! And do it!
Give the rebels some leeway, if you can. And leave your ego at the door. If they are able to do it their way and it works, accept it and praise it. If it doesn't, discuss what went wrong and then move on.
Get to know your employees and co-workers. You cannot help to solve problems and deal with difficult people if you know nothing about your people.
For those who steal ideas or lie, ask probing questions. "That is an interesting idea, can you tell me how you thought of it?"
As a leader, you should expect that you will have to deal with people who complain about a co-worker or employee. Suck it up. It's your job. Deal with it right away and make sure the person who issued the complaint is aware that you have dealt with it.
Never reprimand somebody in a public setting. Show some professionalism and take them aside. No matter how bad the person was, public embarrassment/humiliation isn't the answer.
Listen....and hear. Don't just give people lip-service. Listen to what they have to say. Repeat it back, if necessary, and act on it. Often people don't feel listened to or heard. Do both.
Don't make excuses. Certainly bad behaviors have an explanation but don't forgive and forget because you don't want to deal with confrontation. Take action. Company morale may depend on it.